Frequently Asked Questions
Do you require a deposit?
Yes, there is a 50% deposit required for total amount contracted. Please note that this deposit is non-refundable after 60 days. Please see frequently asked questions about deposits.
Are deposits refundable if I cancel?
Yes and no. Upon signing contract and paying deposit, you have 30 days from signing the contract to get a full refund. After 30-60 days, only 50% of the deposit is refundable. After 60 days, the deposit is forfeited and non-refundable.
How and when are payments due?
Upon contract signing, 50% of the total amount is due at that time. That payment can be made via Venmo or by credit card, which a small transaction fee is added on. The final balance including sales tax, delivery, etc. is due 2 weeks before event.
What's included in Tabletop Design?
Our tabletop design service includes the complete design and styling of all guest tables, as well as the head or sweetheart table. This service provides up to three curated centerpiece design options and includes up to three additional showroom visits to The Design Room for selection and refinement.
What's included in Full Design?
Our full wedding design service includes the conceptualization and styling of tabletops, head or sweetheart tables, ceremony spaces, dessert displays, seating charts, stairways, entryways, card and gift tables, à la carte elements, and other designated areas throughout the venue. Pricing is determined by the specific areas requiring design and includes one on-site venue visit for design inspiration and planning.