Frequently Asked Questions
Do you require a deposit?
Yes, there is a 50% deposit required for total amount contracted. Please note that this deposit is non-refundable after 60 days. Please see frequently asked questions about deposits.​​
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Are deposits refundable if I cancel?
Yes and no. Upon signing contract and paying deposit, you have 30 days from signing the contract to get a full refund. After 30-60 days, only 50% of the deposit is refundable. After 60 days, the deposit is forfeited and non-refundable.
How and when are payments due?
Upon contract signing, 50% of the total amount is due at that time. That payment can be made via Venmo or by credit card, which a small transaction fee is added on. The final balance including sales tax, delivery, etc. is due 2 weeks before event. ​
What's included in Tabletop Design?
Our tabletop design service includes the complete design and styling of all guest tables, as well as the head or sweetheart table. This service provides up to three curated centerpiece design options and includes up to three additional showroom visits to The Design Room for selection and refinement.
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What's included in Full Tabletop and Floral Set up?
Our full wedding tabletop and floral set up includes complete setup of the guest tables and head table. This service covers décor rented exclusively through us, including linens, table runners, charger plates, goblets, centerpieces, candle elements, florals, and more. We also provide full installation of any additional floral pieces rented from us, such as arch florals, aisle markers, floral meadows, entry arrangements, garlands, and florals or drapery for staircases. Final pricing is based on the confirmed table count, the number of areas requiring floral placement, and whether drapery of any sort is needed to be put up.​